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At Cosmos Bank, we are committed to helping you meet all your banking needs to the best of our ability. You can access internet banking portal of our website at any hour of the day. There are no fixed timings to use the facilities. Moreover, enjoy the luxury of getting all the work accomplished at the comfort of your home or office, at any hour that is preferable for you

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Plot No-6, S.No-132/B, ICS Colony, Ganeshkhind Road, Pune
+91-20-67086708

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1800 233 0234

customercare@cosmosbank.in

Weekdays 10 AM to 6 PM

Sunday : Closed

The Banking Ombudsman Scheme 2006

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Banking Ombudsman Address

The Banking Ombudsman Scheme 2006 is introduced with the object of enabling resolution of complaints relating to certain services rendered by banks and to facilitate the satisfaction or settlement of such complaints. If any complaints unresolved by the bank can be addressed to The Banking Ombudsman and their detail Name & Address of the Office of Banking Ombudsman as below

Sl. No. Centre Name & Address of the Office of
Banking Ombudsman
Area of Operation
1. Ahmedabad Smt. N Sara Rajendra Kumar
C/o Reserve Bank of India
5th Floor, Nr. Income Tax
Ashram Road
Ahmedabad-380 014
STD Code: 079
Tel. No. 26575807/26582357/26586718
Email : cms.boahmedabad@rbi.org.in
Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu
2. Bengaluru Ms. Saraswathi Shyamprasad
C/o Reserve Bank of India
10/3/8, Nrupathunga Road
Bengaluru -560 001
STD Code: 080
Tel. No. 22277660/22180221
Email : cms.bobengaluru@rbi.org.in
Karnataka
3. Bhopal Shri Hemant Kumar Soni
C/o Reserve Bank of India
Hoshangabad Road
Post Box No. 32, Bhopal-462 011
STD Code: 0755
Tel. No. 2573772/2573776
Email : cms.bobhopal@rbi.org.in
Madhya Pradesh
4. Chennai Dr. Balu K
C/o Reserve Bank of India
Fort Glacis, Rajaji Salai
Chennai 600 001
STD Code: 044
Tel No. 25395964
Email : cms.bochennai@rbi.org.in
Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands
5. Hyderabad Shri T Srinivasa Rao
C/o Reserve Bank of India
6-1-56, Secretariat Road
Saifabad, Hyderabad-500 004
STD Code: 040
Tel. No. 23210013
Email : cms.bohyderabad@rbi.org.in
Andhra Pradesh and Telangana
6. Mumbai (I) Dr. Neena Rohit Jain
C/o Reserve Bank of India
4th Floor
Mumbai Central Railway Station,
Byculla, Mumbai-400 008
STD Code: 022
Tel No. 23022028
Email : cms.bomumbai1@rbi.org.in
Districts of Mumbai, Mumbai Suburban and Thane
7. Mumbai (II) Shri S K Kar

C/o Reserve Bank of India
4th Floor
Opp. Mumbai Central Railway Station,
Byculla, Mumbai-400 008
STD Code: 022
Tel No. 2300 1280
Email : cms.bomumbai2@rbi.org.in

Goa and Maharashtra, (except the districts of Mumbai, Mumbai Suburban and Thane)